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Privacy Policy 


This website has been developed for CPX Group, a non-commercial collaboration of businesses in the customer communication industry. It is designed and managed by Fraser Church Limited (UK company registration number 11322580)


Our website is hosted on the platform. provides us with the online platform that allows us to promote our services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, company email, comments and feedback.

We collect such non-personal and personal information for the following purposes:

  1. To be able to respond to your request for information;

  2. To be able to contact our visitors with general or personalized service-related notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  4. To comply with any applicable laws and regulations.


When you provide any information on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. For these purposes we may contact you via email, telephone, text messages, and postal mail. Contact may be via CPX or by any company who are a member of CPX (see member list on the website). The data will not be shared with any other third parties.


Data will be stored for a period of 5 years from the last point of contact from anyone who has provided their information to CPX. If you don’t want us to process your data anymore, please contact us at

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at


Disclaimer regarding use of data for marketing purposes


By submitting your details via this website, we are assuming you are providing implied consent to use your personal details for marketing purposes. However, if you would like us to remove your details from being used for marketing purposes by CPX and/or their members, but are happy for us to generally hold your personal and non-personal information, please contact

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